RIIW GUIDE COLLECTION

Billing & subscriptions

9 practical guides, from first setup to advanced workflows.

01

Billing overview

Understand plans, seats, invoices, renewals, and billing permissions.

Updated August 12, 2026
02

Choose a RIIW plan

Compare the operational factors that matter before subscribing.

Updated August 12, 2026
03

Start or upgrade a subscription

Activate paid features or move to a larger plan.

Updated August 12, 2026
04

Manage seats and billable members

Understand how organization membership affects subscription usage.

Updated August 12, 2026
05

Update your payment method

Keep subscription payments current through the secure billing portal.

Updated August 12, 2026
06

View invoices and receipts

Find billing documents and understand common invoice details.

Updated August 12, 2026
07

Understand trials and renewals

Know what happens before trial end and each billing renewal.

Updated August 12, 2026
08

Downgrade or cancel your plan

Plan for feature, limit, and timing changes before reducing service.

Updated August 12, 2026
09

Resolve payment problems

Respond to failed, past-due, action-required, or unpaid states.

Updated August 12, 2026